Loan Claims Portal

When life’s unexpected happens, let us make the claims process easy!

When you need to file a Credit Life, Terminal illness, Accidental Dismemberment, or Disability Claim, it’s only a click away, 24/7! If you elected to have Debt Protection* on your loan, you can use this convenient claim process to quickly and easily file your insurance claim. To begin, please fill out a claim form here. If you prefer, call 844-707-4964 and a TruStage Claims Specialist will guide you through the process.

Locate your policy and file a claim

*TruStage™ is the marketing name for TruStage Financial Group, Inc. its subsidiaries and affiliates. Insurance products are issued by CMFG Life Insurance Company, MEMBERS Life Insurance Company, CUMIS Insurance Society Inc., CUMIS Specialty Insurance Society Inc., American Memorial Life Insurance Company, and Union Security Insurance Company. Payment protection products include debt protection products available through WEPCO that are administered by CUNA Mutual Insurance Agency, Inc. and credit life and credit disability insurance products underwritten by CMFG Life Insurance Company.